Council Tax Support

Backdated claims

We can backdate your claim up to three months if you can show 'good cause' for not claiming earlier. 'Good cause' could be if

  • you were ill and nobody could claim for you
  • you were in hospital
  • you were waiting for a decision on another benefit
  • you did not understand you could claim - perhaps because of age, inexperience, language problems, or difficulty understanding technical documents
  • you could not manage your own affairs
  • a close relative died

Get in touch about Council Tax

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.