Welcome to OneAccount
Our old MyAccount has now been replaced to allow us to improve our online services.
OneAccount can help you to
- Request and track a range of council services
- Edit and complete saved forms
- Review previously completed forms
You will need a OneAccount to access the following online services
- Council Tax
- Housing Benefit and Council Tax Support
- Business Rates
- Recycling & Waste
To access some services you will also need to verify who you are and allow your OneAccount details to be shared with the Council’s other systems.
Landlord Portal
When you sign into the Landlord Portal, you will be able to:
- Check payments, giving you a breakdown of the payments you have received for each of your tenants in receipt of housing benefit
- Review individual cases, where payment is made to you, allowing you to view claim details such as the next payment dates
- Report a change in one of your tenant's circumstance. Notifying us of a change using the Landlord Portal will help us reduce overpayments