Business Rates reductions

Hardship relief

We will consider applications for hardship relief from local businesses in very exceptional circumstances and if they fulfil special conditions, including where the applicant can demonstrate that it is in the interest of the borough's Council Tax payers, as a whole, to provide financial relief.

Qualifying businesses are typically ones which provide a unique service and it would be detrimental to the interests of Runnymede borough residents if this business ceased trading.

Please read our guidance notes before you apply for hardship relief.

PDF iconDiscretionary Reliefs

Apply for hardship relief

Get in touch about Business Rates

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.