Leaving hospital
Hospitals are required to refer people to the local council, if they believe they are threatened with homelessness – provided the patient gives consent.
If you apply to the council within 56 days of your expected discharge (or you agree to the hospital referring you), the council has a duty to assess your housing needs and draw up a Personalised Housing Plan (PHP). The PHP will list the reasonable steps that both you and the council must take to help you resolve your housing problem.
If you have a support worker, you can give permission for them to be involved in discussing this plan. The earlier this plan is agreed and put in practice, the better – as this will give more opportunity for all avenues to be explored.
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Get in touch about housing solutions
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help.