Housing support services

People released from prison

You can get housing advice if you are on remand, serving a sentence or are being released. It is very important to be aware that the Council may not be able to offer you accommodation on your release from prison. 

We strongly advise you speak to us over the telephone prior to being released from custody for an assessment. This will help you to be better informed about your housing options upon release. Please liaise with you Offender Manager about facilitating a telephone call between Monday to Thursday 8:30am – 5pm and Friday 8:30am - 4:30pm. 

Upon releases, you may need to use emergency accommodation such as a hostel, night shelter or bed and breakfast accommodation if you have nowhere to go following your release. 

Hostels provide temporary accommodation. Some are direct access, which means you no not need a referral from an agency to use them. Search the Homeless England directory to find hostels, accommodation, and day centres in your area. 

You may wish to seek advice from Narco who provides service to ex offenders. They can be contacted on 0300 123 1999. 

Get in touch about housing solutions

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help.