Fly tipping

Get rid of waste correctly

Beware of rogue waste carriers - reputable companies do not usually make direct approaches.

Before you give waste to someone else check

  • Are they an Environment Agency registered waste carrier?
  • Where is the waste going? A legitimate company should not object to being asked questions.
  • That you get a proper receipt (Waste Transfer Note) detailing what has been removed, and where it will be going. See that the Company/trader details are included.

If in any doubt as to whether someone is a legitimate waste carrier or proper waste removal company, and they ask you to pay cash on the spot without giving you a waste transfer note, do not allow them to take your waste.

A fixed penalty notice of up to £200 may be issued to householders if your waste is found fly-tipped, or there is evidence that you did not make appropriate checks.

Businesses must keep proper records for 2 years or face a fixed penalty notice or prosecution. Email if you need advice about your responsibilities.

Where to take excess household rubbish

Excess household rubbish can be disposed of at the Surrey County Council Community Recycling Centres For further information about commercial waste disposal and collections please email

Get in touch about environmental health

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.