Help us catch fly tippers
If you witness fly-tipping, catch an incident on CCTV or have information about fly-tipping please contact us as soon as possible. Please follow our advice:
- do not confront suspects
- provide detailed location of the incident (address or local landmarks) and description/photos of the rubbish
- provide vehicle details - make, model, colour, registration and any features or signs on the vehicle (if you are able to get a photo without putting yourself at risk this will help)
- evidence must be neutral to help us secure a conviction so please do not post evidence (such as an address) on social media
if the waste is in the road, blocking flowing traffic call Surrey County Councils emergency number on 0300 200 1003 (including out of hours) who will respond and make the road safe. Runnymede Borough Council Officers will attend and investigate waste that is not causing an obstruction to the road. Leave the waste in the location it was found.
Email firstname.lastname@example.org with the information or call our dedicated fly-tipping hotline on 01932 425656. Fly-tipping can also be reported online
ClearWaste is a new way of reporting fly-tipping, via their app which is available on Apple and Android devices. Other Apps may also be available.
Fly-tipping is a criminal offence. An Unlimited fine and/or imprisonment applies. Vehicles suspected of being involved in fly-tipping can be seized (and destroyed or sold).
Get in touch about environmental health
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.