Public parking tickets are those which are issued by the council. A public parking ticket will be issued in the form of a penalty charge notice (PCN).
You will have 28 days to pay the PCN from the date it was served, but the earlier you pay the PCN, the less it will cost you. If you pay within 14 days of the PCN being served, the charge will be reduced by 50% as you can pay the lower amount which is shown on your ticket.
Do not pay the charge at that stage. (If the charge is paid the case will be closed.
Ways to pay
To pay your PCN online. You will need your SN reference number to hand, which can be found at the top of your PCN, and the vehicle registration.
Lost your PCN
If you have lost your PCN or you cannot find the SN reference number, contact our parking services team to request it.
To verify your details, we will need a copy of either
- the front part of your V5C, showing your full name and vehicle registration
- Certificate of Motor Insurance
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Get in touch about parking
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.