Report a change in your circumstances


We will need to see evidence of the change before we can make a decision. The sooner you provide the information the quicker a decision will be made.

The easiest way to provide evidence is by e-mail to

You need to include your

  • claim reference number
  • name
  • address

Benefit claims evidence

Get in touch about benefits

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our benefits team who will be happy to help.