In delivering our statutory functions of checking and ensuring businesses and residents comply with legislation enforced by us, we will act in accordance with the Regulators Code and our enforcement policy supplemented by our private sector housing policy and Protocol on the use of Fixed Penalty and Civil Penalty Notices.
Private sector housing policy
Fixed penalty and civil penalty notices protocol
Customer Charter explains what our customers should expect from us.
You can find advice and guidance with how to comply with the legislation that applies to your business on the council website and external sites provided on this page.
If you would like to make a comment or complaint about the service provided or appeal against a decision please refer the compliments, comments and complaints page. We welcome your feedback on the activity of our officers.
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Let us know if you find any spelling mistakes, inaccuracies or broken links by using this form. If you provide an email address we will only use it to provide an update if required.
To get in touch about a service we provide use the general enquiries form.
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