Documents we will need
In order to accurately assess your needs and offer you assistance you will need to provide the following documents. You should aim to bring as many of the documents listed below with you for the first assessment in order to help us give you the most accurate advice.
- Proof of your identity and for everyone to be included as part of your household, such as birth certificates, passports, immigration documents
- Evidence that you are threatened with homelessness, such as a notice of seeking possession, possession order or bailiff's warrant or confirmation in writing that you are being made homeless if friends or family are asking you to leave
- Your current tenancy agreement
- Proof of your previous addresses for the last five years and your partner's addresses if relevant, such as medical cards, bank statements, utility bills etc
- Proof of your income and any savings or investments you have, such as wage slips, bank statements, benefit books, savings books, share certificates
- Evidence of any serious illness or disability that you or any member of your household have, such as letters from your GP, hospital consultant, details of any prescribed medication
Help us improve this website
We are always looking for ways to improve our website, share your thoughts on how we can improve the information or structure of the site. If you would like, leave your email address for any updates on your suggestions.
To get in touch about a service we provide use our contact us form
Did you find this page useful?
Get in touch about housing solutions
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help.