How to get housing help

The Council's Housing Solutions Team are available to support you. The team will ask that an initial assessment is completed so that they are able to advise you accurately. This is often completed at the Council offices.

The team hold a drop in service between 9am - noon Monday to Friday for those in need of housing advice and assistance. If you are homeless please attend the Council before 4pm Monday to Friday and the duty officer will assess your need.

The team can also be contacted by email on or by telephone on 01932 838383 Monday to Thursday 08.30am - 5pm and Friday 08.30am - 4.30pm.

Should you experience a housing crisis or homeless emergency outside of the Council office opening hours, the Council do operate an out of hours officer that can be contacted on 01932 838383

Get in touch about housing solutions

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.