Duty to refer for agencies

The Homelessness Reduction Act 2017 introduced a duty on specified public authorities to refer service users who they think may be homeless or threatened with homelessness to local authority housing teams. This duty is effective from 1 October 2018 and will apply to the following agencies

  • Prisons
  • Youth offender institutions
  • Secure training centres
  • Secure colleges
  • Youth offending tea
  • Probation services (including community rehabilitation companies)
  • Jobcentre Plus
  • Social service authorities
  • Emergency departments
  • Urgent treatment centres
  • Hospitals in their function of providing inpatient care

More information can be found about the Duty to Refer on the UK Government website

Whilst there are specified public bodies with a statutory duty we welcome any referrals from agencies. To make a referral please complete the Duty to Refer form.

Duty to refer form

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