Types of tenancy

Secure and secure flexible tenancies

Most tenants have a secure tenancy for life. Due to changes in the law, some tenancies since 2014 are 'secure flexible' tenancies and can last for up to 10 years. 

Both types of secure tenancy are legal contracts and give you rights under the Housing Act 1985. With written permission from us you can

  • make improvements to your home
  • take in lodgers or sub-let part of the property
  • exchange your home with another tenant
  • assign your tenancy to another person

It also gives us the right to end your tenancy in certain situations, such as if:

  • you don't pay your rent
  • you used false information or were fraudulent in applying for the home
  • you use your home for illegal or immoral activity
  • you cause nuisance to your neighbours
  • you damage your home or a nearby communal area.

We may also move you to alternative accommodation if:

  • your home is due for modernisation or demolition
  • your home is adapted for people with physical disabilities but you no longer need this.

Your tenancy agreement will explain your rights and our rights in more detail. If you moved before 2014 you may have an old tenancy agreement. This has been superseded by the current agreement for most tenants.

Get in touch about your tenancy

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.