Will you let me know?
We do not usually give notice for these appointments - tenancy audits are designed to be unannounced.
If you are not in, we will attend at another time, which can include evenings.
Your tenancy agreement states that we have the right to enter your home to carry out inspections, so if we do not gain access following a number of visits, we may begin legal action such as applying for a County Court injunction to enforce access.
Help us improve this website
We are always looking for ways to improve our website, share your thoughts on how we can improve the information or structure of the site. If you would like, leave your email address for any updates on your suggestions.
To get in touch about a service we provide use our contact us form
Did you find this page useful?
Get in touch about your tenancy
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.