What information is being collected?
We will use a survey form to collect and record the following information
- ID verification
- Demographic information (e.g. age, gender and ethnicity)
- Composition of your household
- Up to date contact details
- Income of your household, including any benefits such as universal credit
- Condition of the property
- Fire safety risks
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To get in touch with a service-related enquiry, please use the contact us form.
Get in touch about your tenancy
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.