What information is being collected?
We will use a survey form to collect and record the following information
- ID verification
- Demographic information (e.g. age, gender and ethnicity)
- Composition of your household
- Up to date contact details
- Income of your household, including any benefits such as universal credit
- Condition of the property
- Fire safety risks
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The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.