Council Tax annual bill information

Important information about your annual bill for 2024/25

You will receive your Council Tax annual bill for the financial year 2024/25 from 6 March 2024 onwards.

Listed below are some key details you may wish to know for the new financial year.

You can view the charges for each valuation band online which were formally approved on 22 February 2024. 

For more information please visit our Council Tax bands and charges page.

Unoccupied and unfurnished properties

Properties which are unoccupied and unfurnished have previously been entitled to a maximum of 3 months exemption from payment of Council Tax.

However, from 1 April 2024 the period of exemption is being reduced to a maximum of 28 days. If the property remains unoccupied and unfurnished after this time 100% of the Council Tax will be payable.

Long-term empty properties

Previously a property was deemed to be long term empty after a period of 2 years and an additional premium of 50% was added to the charge for the property at this point. The government have reduced the period for which a property has to remain unoccupied and unfurnished in order to be classed as long-term empty to 1 year. Therefore, from 1 April 2024 a 50% premium will be added to the charge after a period of 1 year from the date the property became unoccupied and unfurnished.

If you have received your annual bill and wish to make a payment you can do so online. Your chosen method of payment is shown on your bill but you may wish to change this. Setting up a Direct Debit is the safest and most convenient way to pay but there are other options depending on your circumstances.

Please note that if you have previously chosen to pay your Council Tax by Direct Debit you do not need to set up another.

For more information please visit our Pay your Council Tax page.

By adding the Council Tax service to your Runnymede OneAccount you can see the details of your account online.

For more information and a video guide on how to do this please visit our Manage your Council Tax online page.

The formula for calculating the percentage increase is set by government and Runnymede Borough Council is obliged by law to show the percentage increase for Surrey County Council to one decimal place.

For more information including the calculations, please visit our Explaining the percentage increase page.

Council Tax guide

You can find the Council Tax guide which relates to your annual bill for 2024/25 online.

Get in touch about Council Tax

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.