Paying your rent

Make a rent payment

You can set up a direct debit by completing our online form. You will need your rent reference number.

Make your rent payment online You will also need your rent reference number for this. Payments can take up to two working days to show on your account.

Post Office or shops with Pay Point

You can use your white rent 'swipe card' to pay at any UK Post Office or shop that advertises Pay Point. Payments can take up to five working days to show on your account.

Please contact your Area Housing Manager if you require a new swipe card.

Phone

To pay by phone you can call our auto-payment service which is available 24/7 on 01932 425030. Alternatively call customer services on 01932 838383. Please ensure you have your rent reference number and credit or debit card to hand. Payments can take up to two working days to show on your account.

Get in touch about your tenancy

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.

Telephone: 01932 838383