Housing repairs

As a tenant you are responsible for maintaining certain parts of your property.

These responsibilities include

• blockages to waste pipes, gullies and WCs caused by misuse
• chimney sweeping
• curtain rails
• damage caused by forced entry by the police (unless nothing was found and no-one charged)
• damage caused by you, anyone living with you, your visitors or pets
• door adjustments required when installing flooring or floor coverings
• doorbells (if battery powered) and door furniture
• fuses and plugs on your own appliances
• gardens / garden contents
• general decoration
• glazing (unless authorised by us)
• keys - lost or stolen, including the replacement of locks
• plaster damage (minor damage such as surface cracking)
• plugs and chains for all baths, sinks, wash hand basins and WCs
• re-programming of heating and hot water control panels
• shower heads and hoses
• smoke alarms (if battery powered)
• tap washers
• toilet seats (unless resident is in sheltered accommodation)
• TV aerials and satellite dishes (unless linked to a communal aerial)
• wasp's nest (unless they are interfering with our ability to carry out repairs)
• wooden sheds or outbuildings.

For further information check your

  Tenancy Agreement 

Alternatively contact us on 01932 838383 or email housing.repairs@runnymede.gov.uk