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Community Alarms

We offer a personal alarm service which, once linked to a telephone line, provides support for those wishing to continue to live independently at home.

Community Alarms Splodge

Understandably more and more people want to remain in their own homes, living independently for as long as possible. To support this desire our Community Alarm Team will install a range of alarms, sensors and detectors to meet your needs.

Community Alarms provide immediate support and assistance for you at home and reassures families living away from you. All the units installed are activated by simply pressing a button on the unit itself or on a pendant worn around the neck or wrist. This call connects immediately with our 24 hour control centre in Addlestone where a team of trained operators will have all the details to hand to be able to call a nominated contact or the emergency services.

To further support residents who wish to retain their independence a range of additional equipment is available which can be linked to the Community Alarm. These items include:

  • Smoke detectors
  • Flood detectors
  • Falls detectors
  • Pill dispensers
  • Property exit sensors
  • Bed and chair sensors

All of the individual detectors are connected to our call centre via the basic alarm unit and when they are activated contact can be made with the person immediately and follow up actions taken if required. More information on Telecare can be found on the Community Alarm Hospital Discharge Scheme and Telecare pages.

The cost of a Community Alarm and Telecare is just £4.90 per week.

All Community Alarm and Telecare equipment can be trialled free for 12 weeks through the Community Alarm Hospital Discharge Scheme, for those who have recently left hospital.

Who can use this service?

It's designed for people of any of age who feel vulnerable in their homes, such as:

  • older people
  • those with physical disabilities
  • patients have recently left hospital
  • people have suffered distraction burglaries
  • people at risk of falling
  • those who simply want extra peace of mind


CareCall is a brand new optional bolt on service available to all our Community Alarm customers. It provides a proactive calling service on a daily basis. The daily CareCall will check on the welfare of the person whilst providing re-assurance to both the individual and their loved ones for just 50p per day.

CareCall customers tell us the service offers support, peace of mind, a feeling of greater security and non-intrusive assistance.

For more information on these services please contact the Community Alarms team.


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