Revaluation 2023

Frequently asked questions

Revaluation is a review of the rateable values of all non-domestic properties in England and Wales carried out by the Valuation Office Agency (VOA). This normally happens every 3 years.

The VOA values a property by its rateable value. Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 revaluation, that date was 1 April 2021.

In order to calculate the rateable value, the VOA analyses the rental property market to ensure that rateable values reflect the property market accurately.

The AVD for revaluation 2023 is 1 April 2021.

The Government decide on the valuation date. They chose 1 April 2021 so that valuations would reflect the impact of COVID-19 on the property market.

Business rates bills are calculated using a rateable value. Rateable values are based on how much rent a customer’s property could be let for, on a set date (1 April 2021 for Revaluation 2023).

You will now be able to see the future rateable value for your property and get an estimate of what your business rates bill may be from 1 April 2023.

You can do this through the VOA’s Find a Business Rates Valuation Service on GOV.UK.

If a property has changed, for example its floor sizes are different, then you can let the VOA know now using a Business Rates Valuation Account

If you believe your future rateable value is too high, you can get in touch with the VOA using a Business Rates Valuation Account You can only do this after 1 April 2023, which is the point the future valuation legally takes effect and can be challenged.

You must continue to make payments of your business rates as normal. If you do overpay, you can request a refund from Runnymede Borough Council.

When calculating a rateable value, the VOA considers how much a property could be let for, on a set date. The rateable value of properties can vary for a number of reasons like size or location.

There are several types of business rates relief for customers. You can find further information on GOV.UK You may need to contact Runnymede Borough Council to check your eligibility for business rates relief.

If you want to authorise an agent to act on your behalf, then you can appoint one using a Business Rates Valuation Account

Get in touch about business rates

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.