What do you need to know?
The Valuation Office Agency (VOA) regularly updates the rateable values of all business and other non-domestic properties (properties that are not just private homes) in England and Wales. This is called revaluation.
Rateable values are the amount of rent property could have been let for on set valuation date. For the 2023 valuation, that date was 1 April 2021.
We use these rateable values to calculate business rates bills.
Revaluations are carried out to reflect changes in the property market, which means that business rates bills are based on more up-to-date information.
The 2023 revaluation came into effect on 1 April 2023.
Contacting the Valuation Office Agency
We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property. You will therefore need to contact the VOA for all queries about your rateable value.
Finding your rateable value
The rateable value of your property is shown on your bill. You can also check this through the VOA’ Find Business Rates Valuation Service on GOV.UK.
Your property details need changing
To tell the VOA about changes to your property details (such as floor area sizes and parking) you need business rates valuation account. The VOA may accept your changes and update the current and future valuations.
Sign in or register for business rates valuation account
You think your rateable value is too high
From 1 April 2023, you will need to use business rates valuation account to tell the VOA you think your rateable value is too high. You must continue to pay your business rates as normal until decision has been made.
Sign in or register for business rates valuation account
How Coronavirus (COVID-19) affected future rateable values
The VOA bases most rateable values on an estimate of what it would cost to rent property for year, starting on certain date.
For the 2023 valuation, that date was 1 April 2021. This was during the pandemic and the rent information the VOA used reflected this.
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