Report a change

Step-by-step Business Rates set up

If you are moving into a business in Runnymede you will need to let us know so that we can set up an account for you.

Please tell us about your change of address if you have already moved in or are going to move in the next 10 working days.

Once you have registered with us, we will send your Business Rates bill showing a breakdown of your payments.

Tell us you are moving into a business

Once your account has been set up, you will be sent a Business Rates bill.

The bill will show your Business Rates account number, your rateable value and a breakdown of your payments for the current financial year.

When it arrives, please check the following are correct:

  • Names of the business
  • Address of the property liable for business rates
  • Reductions have been applied (if awarded)
  • Total amount you owe
  • Instalment dates and amounts
  • Your payment method

We have another webpage for help understanding your Business Rates bill.

Remember: If you apply to claim a Business Rates reduction after receiving a bill, you will still have to pay the full amount on your bill until we make a decision. If we do award the reduction, you will be sent an amended bill.

If you wish to pay you Business Rates by another method you can do so here.

We would recommend paying by Direct Debit as it is the safest and most convenient way to pay, however other options are available. Whichever method you choose, you will need your Business Rates account number which can be found on your bill.

Your Business Rates bill will show any reductions that have been applied to your account. If a reduction you believe you are eligible for is not shown you can find out more and apply for a reduction online.

Business Rates reductions

Remember: If you apply to claim a Business Rates reduction after receiving a bill, you will still have to pay the full amount on your bill until we make a decision. If we do award the reduction, you will be sent an amended bill.

If you register or sign in to your Runnymede OneAccount you can add the Business Rates service to view your Business Rates account online. There are many benefits to viewing your account which include viewing previous payments made and signing up for paperless billing.

Register or sign in to OneAccount

You will need to let us know about any changes that affect your Business Rates account as soon as possible so we can make sure your account is up to date.

If a change is made which affects your account a new bill will be issued to you.

If you would like to report a change to your account that is not related to a move please email businessrates@runnymede.gov.uk

Report a change

Get in touch about Business Rates

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.

Business related pages