If your payment is late you will receive a reminder shortly after the due date. A maximum of two reminders will be issued in any financial year, after which you may lose your right to pay by instalments. You would then have to pay the balance owed for the remainder of the year at once.
We will take legal action against those who do not pay business rates.
If we do have to take action a summons will be issued and then we will make an application for a liability order at Staines Magistrates' Court. This will entitle us to instruct enforcement agents to recover the debt and begin insolvency proceedings if necessary. You will be charged for the summons to court, the liability order and the enforcement agent fees.
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Get in touch about business rates
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.