Making a referral
Which pathway should I use?
In hospital planned/urgent discharge or prevention of admission is the standard pathway for any patient admitted to hospital or to prevent admission to hospital.
At home - community-based referral should be selected for any referral where a patient is not currently in hospital.
If you would have an emergency Homesafe Pack please call 01932 425865 for assistance.
What if I cannot provide some information?
Completing the form as fully as possible will allow borough councils to support a patient quickly and effectively.
You will see that some fields state that they are ‘required’ on the form, so if these fields are completed the form can be successfully submitted. The council or council partner delivering the required services will collect any additional information if required.
Who can I contact if I have an enquiry?
If the referral system is down or you have another enquiry please call 01932 425865.
When will the referral be actioned?
Referrals are monitored during office hours Monday - Friday between 9am-5pm. If a referral is submitted out of hours, it will be received by the service provider on the next working day.
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