The Home Improvement Agency are a team within Runnymede Borough Council. They are available to elderly, disabled, vulnerable, or low-income residents who need improvements or repairs which allow them to continue to live independently and safely in their own homes. This could be anything from major works like stair lifts and wet rooms to minor works like boiler repairs and security improvements.
The service help residents access grants to cover the cost of any required work. Grants are available to residents of all tenures including homeowners, private renters, housing association and social housing tenants.
There are several different grants available, each has specific criteria for who can apply, how much you can apply for, and what work it covers. If you are eligible then the team will help you through the entire process from advising on home improvements, applying for a grant, and making sure trusted and reliable surveyors and contractors are used to carry out any works.
Often residents are referred to the Home Improvement Agency through external services like Adult Social Care or Occupational Health. However, you can also self-refer by completing the form below. To see the grants available and what criteria is required please see our list of grants.
Complete the form below to make referral to the Home Improvement Team.
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The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.