Commercial waste service

Existing customers

Duty of care: waste transfer note

If you need help to complete your duty of care waste transfer note, please see the guidance notes below.

PDF icon Accessible guidance notes

Existing customers will receive a duty of care form at the start of each financial year. 


  • complete the fields that apply 
  • sign and return completed form to Runnymede Borough Council
  • retain a copy for 2 years

Further information about duty of care waste transfer notes is available from GOV.UK 

Dispose of business or commercial waste: Waste transfer notes - GOV.UK ( 

If you need further assistance or to report missed collection contact trade waste team.


Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.