Private water supplies

Legal water quality standards

What happens when a supply does not meet legal water quality standards?

In the first instance, we will advise that the supply constitutes a potential danger to human health. We will also give advice on steps that can be taken to

  • minimise any immediate danger
  • ensure the water meets statutory standards for drinking water

Where no action is taken to improve the water supply, we will normally serve a formal notice requiring the duty holder to improve the quality of the water supply.

Get in touch about environmental health

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.