Rubbish collections (black bin)
The black bin is for rubbish/non-recyclables and collections are once every two weeks.
We will only empty one black bin for each property fortnightly. To reduce waste and promote recycling our standard size rubbish bin is now 180L.
Households of six or more with one child under 3 years can apply for an additional black bin. The charge for this bin is £76.00 per year and payment must be made annually to ensure collection.
Please remember to put your bins out at the boundary of your property by 6am on your collection day.
To find out your collection day use the 'check your bin collection day' service below or download the collection calendar.
We will not empty any bins that are overflowing with the bin lid open. If you have excess rubbish for the black bin, check if any of it can be recycled. If you have excess recycling you can contact us for an additional blue lidded bin.
Moving within and out of the borough
If you are moving out remember all bins must remain at the property.
Download the bin collection calendar
Check your bin day
You can check your collection day by entering your postcode in the box below
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The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.