Landlord with a property to let

Your questions answered

Can I join both services?

Unfortunately, not, you can either take advantage of our Management Service or our Direct Let Service.


How long are the agreements for?

Both Agreements are for a minimum of 2 years. However, the AST Agreement between the landlord and tenant will initially be for 1 year, to allow flexibility.


Can I meet the tenants before a tenancy start?

Yes of course. It is your property and therefore your decision. Some landlords like to meet beforehand where others prefer not to be too involved.


On the Management Service, is the rent really guaranteed? Will I receive rent even in a void period?

Yes and yes! In the unlikely event of a void period you would still receive rent payments.


On the Direct Let Service, when do I receive the commitment incentive?

This is paid 50% at the start and the remaining 50% at the end of the 2-year agreement.


Can I serve notice and end the agreements?

Whilst we would hope this doesn't happen, we understand that sometimes there may be unforeseen circumstances and you may have to service notice. There is a clause in the agreement to terminate if you wish.


Can you pay me the £300 repair incentive so I can do the work needed?

The repair allowance is not transferable to cash and is available through our contractors. Of course, you may use your own contractors but unfortunately not with the repair allowance.


What support is in place for tenants?

We carry out regular property inspections for our Managed Service, and yearly property inspections for Direct Lets. The housing department also have a commitment to long term sustainable tenancies and as such have a sustainment team who can help with tenancy support.


Further information

PDF icon to indicate a PDF file Managed Service agreement - sample

PDF icon to indicate a PDF file Direct Let agreement - sample

PDF icon to indicate a PDF file Guide for landlords

There is useful information on how to let and how to rent a safe home on the UK Government's website.

The Fitness for Human Habitation Act has recently come into force.

See our useful PDF icon to indicate a PDF file Guide to hazards

All our landlords are required to have up to date Buildings Insurance.