Food poisoning

We investigate cases of suspected food poisoning where we have sufficient information.

When someone becomes ill with sickness and/or diarrhoea it may be symptoms of foodborne illness, a viral infection (foodborne or otherwise) or some other cause.

The most effective way of finding out whether it is food poisoning is for the patient to provide a faecal sample for testing. Whilst this is a very unpleasant it is essential in identifying whether a food poisoning bug is to blame.

If a group of people have eaten together and subsequently show signs of food poisoning please email environmentalhealth@runnymede.gov.uk or call 01932 838383.

Get in touch about environmental health

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.