Food hygiene rating scheme

Good food hygiene

Have you had a recent inspection and received a food-hygiene rating that you wish to improve?

Research undertaken by the Food Standards Agency shows consumers are making hygiene ratings a factor when deciding where to eat.

Displaying your score is not yet mandatory but customers can check rating online via their mobile phones - so a good rating can mean better business.

Following an inspection you will be sent a detailed report outlining steps needed to ensure your business not only complies with current food-hygiene legislation, but also how it can achieve a higher rating.

The Improver Documents, available below, when used alongside your inspection report, will help you make the relevant changes to improve your Food Hygiene Rating. 

A copy of your most recent inspection report is available from the Environmental Health team.

When you feel necessary improvements have been made you can request a Food Hygiene Rating revisit. A fee of £160 (out of scope/ zero VAT rated) applies.

Food hygiene rating request for a re-visit

Revisits take place within three months of receiving a completed application and fee.

Alternatively, if you do not wish to apply for a revisit you can submit your 'right to reply' which will be published alongside your rating.

Right of reply

Improver documents

Get in touch about environmental health

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.