Food hygiene rating scheme

How ratings are calculated

Following a food hygiene inspection by our food safety team, we give the business a rating based on the standards of hygiene at the time. These include

  • how hygienically the business handles food - safe food preparation, cooking, re-heating, cooling and storage
  • the condition of the premise's structure - cleanliness, repair, layout, lighting, ventilation and other facilities
  • the management of the business including the management system and records being in place to make sure food is safe

We rate the hygiene standards found at the time of inspection on a scale from 0 (urgent improvement is required) to 5 (the hygiene standards are very good).

After adding scores for each of the above three categories we calculate the rating based on the following chart:

Total score 0-15 20 25-30 35-40 45-50 >50
Highest permitted individual score 5 10 10 15 20 -
Rating 5 4 3 2 1 0

 The rating shows how well the business does overall.

A business may do better in some areas than in others - the rating takes this into account, including areas that need the most improvement.

Rating disclaimer

The scheme is not an endorsement of current standards but reflects the score awarded at the last inspection. It may also take up to 28 days for the new rating to appear on the website after an inspection.

We try to ensure information is correct and meets the FSA's standards.

For more details on the scheme and how it works, visit the FSA website or email environmentalhealth@runnymede.gov.uk

Get in touch about environmental health

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.