- What personal information do we collect?
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The data we collect and record on our CCTV system is often considered personal data. The technologies we use means that, where necessary, individuals can easily be recognised and identified for the purposes of prevention and/or detection of crime.
This data may be used to facilitate subsequent investigations by Police or Runnymede Borough Council colleagues where appropriate.
The locations of each of the Runnymede CCTV cameras can be viewed using the following link: https://maps.runnymede.gov.uk/website/maps/index.html#
It is recognised that gaining and keeping public support for CCTV is vital. We understand the need for a comprehensive and effective Code of Practice defining the systems operational parameters.
This Code of Practice is published on our website: Our CCTV Policy and Code of Practice can be viewed using the following link: https://www.runnymede.gov.uk/CCTV
- Why do we process personal data?
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We have a statutory responsibility to help prevent crime and disorder. Closed circuit television (CCTV) continues to be a powerful tool to help us achieve this, particularly when integrated with other crime reduction methods such as retail 'radio-link' systems and close working partnerships with colleagues from Surrey Police.
Runnymede Borough Council holds a view that where CCTV is either in place, or will subsequently be introduced, there is a tangible benefit to those local communities and businesses and a reduction of incidents of crime and public disorder.
The CCTV system also assists in monitoring road safety and improves community confidence thereby creating a safer environment for residents, traders and visitors.
We are also joint data controllers for CCTV cameras within Spelthorne Borough Council. As a local authority Spelthorne also has a statutory duty to prevent crime and disorder and we manage their CCTV cameras as part of an ongoing contract. In order to fulfil this contract we make decisions about what information to collect and why. Therefore we are jointly responsible for this data.
- Who has access to your personal data?
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Where necessary your information will justifiably be shared with the parties set out below for the purposes stated above.
- The Fire or Ambulance Emergency services
- Police, including the British Transport Police
- Other council departments
- Spelthorne Borough Council (for cameras located in the Spelthorne Borough)
- Insurance Companies (acting on behalf of clients
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions and Data Protection laws.
They are also obliged to implement appropriate technical and organisational measures to ensure the security of data.
- How do we protect personal data?
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We take the security of your data seriously. The organisation has internal policies and system controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees or partners in the performance of their duties.
Data will only be processed by members of staff authorised by us for this purpose. Access to our systems is limited to authorised personnel only.
- How long do we keep your personal data?
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We will hold CCTV data for 31 days when the system automatically over-writes the CCTV footage.
At the request of bona-fide officers or partners (listed above), we can retain footage for investigative purposes.
After review the data will either be used in court or deleted.
- Your rights
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As a data subject, you have a number of rights, including access to your data. A request for access can be made via our website or by sending an email to foi@runnymede.gov.uk
Data Protection Subject Access Request(SAR) | Introduction – Runnymede Borough Council
To find out more about your rights please see the ‘Your Rights’ section of our main privacy statement
If you believe that Runnymede Borough Council has not complied with your data protection rights, you should initially try to resolve it with the relevant department.
If you are unable to resolve the issue to your satisfaction contact our Data Protection Officer (DPO) who will investigate. If you remain dissatisfied with the outcome of the DPO’s review you can make a complaint to the Information Commissioner. You can find out further information on making a complaint to the Information Commissioner on their website Information Commissioner's Office (ICO)