Ending your tenancy

Ending the tenancy of someone who has died

If the tenant has died and you are dealing with their affairs, we will end the tenancy four weeks after you provide us with the death certificate. Tenancies do not automatically end when a tenant dies, so we still need written confirmation.

You should complete a Termination of Tenancy Form  and send it to us as soon as possible. Please tell us the date you will return the keys of the property. The notice period will start from the Monday after we receive your notification.

Rent will continue to be charged to the late tenant's estate until the tenancy is ended appropriately. Any housing benefit or universal credit entitlement will automatically stop from the date of death, so full rent will be due during the notice period. If any refund is due for rent paid in advance, this will be paid to the late tenant's estate.

If you would like any advice or are having difficulty clearing the property, we can offer a pre-termination visit to discuss this and agree a way forward. For further information, you can download our PDF icon Tenancy Terminations Policy

Tenancy termination form - death of a tenant

Get in touch about your tenancy

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.