As a tenant you can make some improvements to your home, but you need permission from the Council before you start work. Do not begin work until you have got written permission from our Tenancy Management Team.
You may also need other permission such as planning or building regulation consents which may impact us granting permission. In requests where these are needed you are responsible for obtaining these.
Making improvements to your home request
Make a request using our online form. Our Tenancy Management Team will review your request and decide whether it is appropriate.
What happens if you carry out the work without our permission?
If you do carry our improvements or changes to your property or add any fixtures or fittings without our permission, or are in breach of any planning or building control regulation, we may require you to put back the property to its original condition and you will be responsible for arranging and paying for that work.
Alternatively we may enter your property to carry our work to reinstate, and/or rectify any damage that may have been caused to the property or the building or adjacent property and charge you the costs of carrying out those works.
Improvements where you do not need permission
- decorating inside your home, like painting your front door or walls
- putting up shelves or curtain rails
- laying carpet
- planting shrubs and plants in your garden
However if you live in one of our Independent Retirement Living (IRL) schemes please speak to your IRL Manager to make them aware.
We will not allow you to carry out improvements to your home which we believe will reduce the value of your home, be unsafe or cause a nuisance to your neighbours.
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Get in touch about your tenancy
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.