Contact the Valuation Office Agency (VOA)

We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property. You will therefore need to contact the VOA for all queries about your rateable value.

You may also wish to contact the VOA:

  • If your property details need changing (such as floor area sizes and parking)
  • If you think your rateable value is too high

Contact Valuation Office Agency (VOA)

Get in touch about business rates

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.