Your household collection

Rubbish collections (black bin)

Bin with blue lid

The black bin is for rubbish/non-recyclables and collection is once every two weeks.

To reduce waste and promote recycling our standard size rubbish bin is now one 180L bin per household.

Households of six or more with one child under 3 years can apply for an additional black bin. The charge for this bin is £83.25 per year and payment must be made annually to ensure collection.

Bin collections

Please remember to put your bins out at the nearest vehicle access point to your property by 6am on your collection day.

To find out your collection day use the 'check your bin collection day' service below or download the collection calendar.

We will not empty any communal or household bins that are overflowing with the bin lid open. If you have excess rubbish for the black bin, check if any of it can be recycled. If you have excess recycling you can contact us for an additional blue lidded bin.

Moving within and out of the borough

If you are moving out remember all bins must remain at the property.

Download the bin collection calendar

PDF icon Bin collection calendar 2024

Check your bin collection day

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.

Why was my bin not collected?

Our bin collection crews report on their system the reason why they were unable to collect a bin. Find out what the most common reasons are and what you need to do next if your bin has been missed.

Why was my bin not collected?
Bins

Download your 2024 bin collection calendar

Bin collection calendar 2024