Tenant Satisfaction Survey
Thank you to everyone who took part in the annual Satisfaction Survey.
- 672 tenants took part out of a total of 2,778.
- Seven out of ten, or 70% of tenants who responded said they are satisfied with the overall Housing services provided by the Council.
View the full Tenant Satisfaction Survey results for more details.
The results have been reported to the Regulator of Social Housing. The Regulator requires social landlords to collect Tenant Satisfaction Measures to allow tenants to scrutinise their landlord’s performance and give insights to landlords on where they might look to improve their services.
Details of how we carried out the survey, and the survey questions are available in the summary of approach.
The results for all social landlords for last year are available on GOV.UK.
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