Tenant engagement action plan

Our Tenant and Leaseholder Engagement strategy went to housing committee on the 9 March 2022 and was approved.

We can launch our strategy and start work on ways to improve how we listen and work with our tenants and leaseholders. We aim to create a culture within the Council that values tenant and leaseholder engagement and places the voices of our customers at the centre of the Council’s strategic decisions and priorities, and we hope to do this by giving our tenants and leaseholders more opportunities to get involved.

Get in touch about your tenancy

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.

Tenant and Leaseholder Engagement Strategy 2021 - 26

At Runnymede we want to improve our approach to listening to and working with tenants and leaseholders.

Tenant and Leaseholder Engagement Strategy 2021 - 26