Repairs and maintenance group

Join our first session! 

Come along and see what the group is all about, and how it can work for you. 

When: Thursday 11 April 2024
Time: 2pm - 3pm 
Where: Civic Centre, Station Road, Addlestone, KT15 2AH  

What is the group about?

The group will:

  • Look at tenant satisfaction rates and performance for day-to-day repairs
  • Review the number of empty properties we have. 
  • Review complaints and compliments and assess how we handled them.
  • Monitor the investment delivery plan, including bathrooms and kitchens, replacements, new boilers, and roofing. 
  • Be involved in and make suggestions on repairs policies. 
  • Be involved in choosing contractors and monitoring them. 
  • Propose interview questions for new staff in the repairs team. 

How often would we meet? 

We propose the group meets every 8 weeks. 

The first taster session will discuss how often the group should meet, and for how long. 

We have a room at the Council where the group can meet in person. If you would prefer to stay in the comfort of your own home, you can join the group virtually. 

Register your interest