Graffiti

Graffiti is illegal. It spoils property and can be expensive to remove.

You can report to us graffiti on land, buildings or structures which are owned or managed by the council.

Offensive graffiti is usually removed, covered or obscured within one working day of our team becoming aware of the issue.

We do not remove graffiti from private land.

What you will need to tell us

When you report graffiti you will be asked for

• a description of the graffiti (including any writing that's in it)
• whether it's offensive
• what type of surface it's on (brick or plaster for example)
• an image of the graffiti (if you have one)
• details of the person who created the graffiti (if you know)

If you want to track progress on your report, you can log in to, or register for a OneAccount

Report graffiti

Graffiti on private land

If your property has been targeted by graffiti vandals we recommend that you report this to the police as an incidence of criminal damage. Make sure you obtain a crime reference number and check with your Insurer to see if criminal damage is covered under the terms of your buildings insurance policy.

The information below shows who to get in touch with when graffiti is at these locations.

• BT cabinets (painted green) - contact BT Openreach 
• Virgin Media cabinets (painted grey) – contact Virgin Media 
• Bus Stop/Shelters – contact Runnymede Borough Council
• Electricity sub-stations – contact UK Power Networks
• Canal side towpaths - contact Canal & River Trust 
• Railway lines, bridges or stations – contact Network Rail