Recycling and rubbish bins
We provide different bins for you to use to separate out waste: recycling, rubbish and non-recyclable items, and food waste.
The blue lidded bin is for recycling and is emptied fortnightly. Items should be placed loose inside the bin - please do not bag items. See our recycling page for further information about what can be recycled and how you can request an additional recycling bin if needed.
The black bin is for rubbish/non-recyclables. We will only empty one black bin for each property fortnightly. To reduce waste and promote recycling our standard size rubbish bin is now 180L.
Households of six or more with one child under 3 years, an annual rental/collection charge will apply for an additional bin.
The charge for this bin is £76.00 per year and payment must be made annually to ensure collection.
Where specific medical conditions mean excess waste is generated. There will be no additional charge for assistance with medical condition.
Please call 01932 838383 and a site survey will be under taken.
Food waste is collected weekly. Households are provided with a dark green food bin (23L) for the collection crew to empty and a silver kitchen caddy (7L) for indoor use only.
Garden waste cannot be placed in any of the above bins but you can subscribe to our garden waste collection service.
Please remember to put your bins out at the boundary of your property by 6am on your collection day. You can find out when this is with our check your bin day service using your postcode and you can download a collection calendar here.
We will not empty any bins that are overflowing with the bin lid open. If you have excess rubbish for the black bin, check if any of it can be recycled. If you have excess recycling you can contact us for an additional blue lidded bin.
New bins or replacement bins
If you live in a residential property within the borough and do not currently have all three bins, or one of your bins was lost, stolen or damaged, please email firstname.lastname@example.org or call 01932 838383.
Please be advised that recycling and refuse bins are chargeable. The largest size refuse bins are 180L and we will only empty one bin per property.
My recycling bin has not been emptied?
We can not empty any recycling bins that contain items we are unable to collect as part of the recycling service.
If your bin is marked by our crews as contaminated, you will need to remove any objects we cannot collect before your next recycling collection day.
Please be aware, we do take excess recycling that has been left next to your bin in a cardboard box, however we suggest you only do this with plastic and glass as we can not take wet paper.
Moving within and out of the borough
If you are moving out please remember that all bins must remain at the property.