If you are unable to put your bins out on collection day you can request help to put your bins out.
Assistance is provided for
- residents with disabilities or special medical conditions
- elderly residents who are unable to move bins to the edge of their property
Your bins will be collected from your doorstep and returned there once they have been emptied.
To request an assisted collection please complete the form
If you no longer require this service please let us know.
- Cancel an assisted collection
Get in touch about recycling and waste
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.