Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

26/02/2026 - We are currently experiencing disruptions to our recycling and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Recycling waste

  • Access issues - street(s)
    • Scotland Bridge Road, Addlestone
    • Alwyns Close, Chertsey
    • Alwyns Lane, Chertsey
    • Bramley Close, Chertsey
    • Willats Close, Chertsey

Garden waste

  • Access issues - street(s)
    • Crockford Close, Addlestone
    • Avenue Road, Staines-Upon-Thames
    • New Road, Staines-Upon-Thames

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.