Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.
04/03/2026 - We are currently experiencing disruptions to our refuse waste collection service. Please leave your bin out until it has been collected.
The following streets have been affected:
Refuse waste
- Access issues - street(s)
- Abbey Green, Chertsey
- Alwyns Close, Chertsey
- Alwyns Lane, Chertsey
- Clay Corner, Chertsey
- Colonels Lane, Chertsey
- Grove Road, Chertsey
- South Grove, Chertsey
- Staines Lane Close, Chertsey
- Willats Close, Chertsey
- Douglas Road, Addlestone
- Cumberland Street, Staines-upon-Thames
- Mayfield Gardens, Staines-upon-Thames
- Railway Terrace, Staines-upon-Thames
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Get in touch about recycling and waste
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.