Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

6/01/2026 - We are currently experiencing disruptions to our recycling, food and trade waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Recycling waste

  • Access issues - street(s)
    • Essex Close, Addlestone
    • Timber Hill Close, Chertsey
    • Duffins Orchard, Ottershaw
    • Hawthorn Road, Ottershaw
    • St Crispins Way, Chertsey
    • Greatwood Close, Ottershaw
    • Woodlands Grove, Chertsey
    • Fernlands Close, Chertsey
    • Caxton Avenue, Addlestone
    • Chaucer Way, Addlestone

Food waste

  • Access issues - street(s)
    • Wriotsley Way, Addlestone

Trade waste

  • Resourses - street(s)
    • ​​​Abbey Green, Chertsey
    • Almnners Road, Lyne
    • Alwyns Lane, Chertsey
    • Amis Avenue, Addlestone
    • Bousley Rise, Ottershaw
    • Broomfield Road, Addlestone
    • Colonels Lane, Chertsey
    • Crockford Park Road, Addlestone
    • Crouch Oak Lane, Addlestone
    • Green Lane, Addlestone
    • Green Road, Thorpe
    • Hardwick Lane, Lyne
    • Holloway Hill, Lyne
    • Pound Road, Chertsey
    • Ruxbury Road, Chertsey
    • Simplemarsh Road, Addlestone
    • Station Approach, Virginia Water
    • Station Road, Addlestone
    • Timsway, Staines-Upon-Thames
    • Victory Park Road, Addlestone
    • Weybridge Road, Addlestone
    • Woodham Lane, Addlestone
    • Woodham Park Road, Addlestone

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.