Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

02/03/2026 - We are currently experiencing disruptions to our refuse, recycling and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Blays Close, Englefield Green
    • Blays Lane, Englefield Green
    • Clarence Drive, Englefield Green
    • Lancaster Close, Englefield Green
    • Brackendale Close, Englefield Green
    • Northcroft Close, Englefield Green
    • Northcroft Gardens, Englefield Green
    • Station Approach, Virginia Water
    • Longcross Road, Chertsey

Recycling waste

  • Access issues - street(s)
    • Chapel Avenue, Addlestone
    • Birchfield Close, Addlestone
    • Fernlands Close, Chertsey
    • Spinney Oak, Chertsey
    • Coombelands Lane, Addlestone
    • Wriotsley Way, Addlestone
    • Redwoods, Addlestone

Garden waste

  • Access issues - street(s)
    • Fangrove park, Chertsey

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.