Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.
11/03/2026 - We are currently experiencing disruptions to our garden and recycling waste collection services. Please leave your bin out until it has been collected.
The following streets have been affected:
Garden waste
- Access issues - street(s)
- Hatch Farm Mews, Addlestone
- Oldbury Road, Chertsey
Recycling waste
- Access issues - street(s)
- Abbey Green, Chertsey
- Alwyns Lane, Chertsey
- Bourne Avenue, Chertsey
- Grove Road, Chertsey
- South Grove, Chertsey
- Watery Lane, Chertsey
- Willats Close, Chertsey
- The Hythe, Staines‑upon‑Thames
- Weir Place, Staines‑upon‑Thames
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To get in touch with a service-related enquiry, please use the contact us form.
Get in touch about recycling and waste
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.