Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

04/07/2025 - We are currently experiencing disruptions to our refuse, recycling and garden waste collection services due to access issues (roadworks, parked vehicles) and resources. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Old Road, Addlestone
    • Sumner Place, Addlestone
    • The Glen, Addlestone
    • Jersey Close, Chertsey
    • Band Lane, Egham
    • Mayfield Gardens, Staines-upon-Thames
    • Whitehall Farm Lane, Virginia Water

Recycling waste

  • Access issues - street(s)
    • Cabbell Place, Addlestone
    • Essex Close, Addlestone
    • Halleys Walk, Addlestone
    • High Tree Close, Addlestone
    • Lindsay Road, Addlestone
    • Ongar Road, Addlestone
    • Row Town, Addlestone
    • Sumner Place, Addlestone
    • Bramley Close, Chertsey
    • Cowley Lane, Chertsey
    • Fernlands Close, Chertsey
    • Fordwater Road, Chertsey
    • Jersey Close, Chertsey
    • King Street, Chertsey
    • Longcross Road, Chertsey
    • Shaw Close, Chertsey
    • Thames Close, Chertsey
    • Band Lane, Egham
    • Cedar Court, Egham
    • Hurst Lane, Egham
    • London Road, Egham
    • Spratts Lane, Ottershaw
    • Mayfield Gardens, Staines-upon-Thames
    • New Road, Staines-upon-Thames
    • Lyne Road, Virginia Water
    • Station Parade, Virginia Water
  • Resources - street(s)
    • Katherine Close, Addlestone

Garden waste 

  • Access issues - street(s)
    • Lane Close, Addlestone
    • Ongar Road, Addlestone
    • Grove Road, Chertsey
    • Knoll Park Road, Chertsey
    • Clockhouse Lane East, Egham
    • Alexandra Road, Englefield Green
    • Blays Lane, Englefield Green
    • Magna Road, Englefield Green
    • Northcroft Close, Englefield Green
    • Pinewood Drive, New Haw

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.