Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

01/05/2026 - We are currently experiencing disruptions to our refuse and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Garden waste

  • Access issues - street(s)
    • Heathervale Way, Addlestone
    • Katherine Close, Addlestone
    • Woodham Lane, Addlestone
    • Drill Hall Road, Chertsey
    • Grove Road, Chertsey
    • Onslow Mews, Chertsey
    • Pinewood Drive, New Haw
    • Little Orchard, Woodham
  • Resources street(s)
    • Foxhills Road, Chertsey
    • Home Farm Close, Chertsey
    • Otter Close, Chertsey
    • Simons Close, Chertsey
    • Wilson Drive, Chertsey
    • Chobham Close, Ottershaw
    • Chobham Road, Ottershaw
    • Cottage Close, Ottershaw
    • Flower Crescent, Ottershaw
    • Foxhills Close, Ottershaw
    • Malvern Close, Ottershaw
    • Ottershaw Park, Ottershaw
    • The Maples, Ottershaw
    • Warwick Deeping, Ottershaw

Refuse

  • Access issues - street(s)
    • Heathervale Way, Addlestone
    • Hollies Court, Addlestone
    • Langton Close, Addlestone
    • Linden Close, Addlestone
    • Vincent Close, Chertsey
    • Band Lane, Egham
    • Florence Avenue, New Haw
    • Warwick Deeping, Ottershaw
  • Resources street(s)
    • Badgers Close, Chertsey
    • Brox Mews, Chertsey
    • Cheshire Close, Chertsey
    • Garden Close, Chertsey
    • Glasshouse Close, Chertsey
    • Holly Way, Chertsey
    • Meadow Rise, Chertsey
    • Planters Way, Chertsey
    • Poppy Way, Chertsey
    • Shaw Close, Chertsey
    • Strides Court, Chertsey
    • Brox Lane, Ottershaw
    • Brox Road, Ottershaw
    • Crawshaw Road, Ottershaw
    • Foxhills Close, Ottershaw

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.