Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

16/04/2026 - We are currently experiencing disruptions to our refuse and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Roakes Avenue, Addlestone
    • Bramley Close, Chertsey
    • Nightingale Shott, Egham
    • Vicarage Road, Egham
    • Hartland Close, New Haw
    • Jennings Close, New Haw
    • Mayfield Gardens, Staines-Upon-Thames
  • Resources - street(s)
    • Amis Avenue, Addlestone
    • Bush Close, Addlestone
    • Cobs Way, Addlestone
    • Corrie Road, Addlestone
    • Crockford Park Road, Addlestone
    • Darley Close, Addlestone
    • Garfield Road, Addlestone
    • Joinville Place, Addlestone
    • Langton Close, Addlestone
    • Pitson Close, Addlestone
    • Selbourne Avenue, Addlestone
    • Selbourne Close, Addlestone
    • Warren Road, Addlestone
    • Vicarage Road, Egham
    • Copthall Way, New Haw
    • Grange Road, New Haw
    • Holly Avenue, New Haw
    • Pinewood Avenue, New Haw
    • Pinewood Drive, New Haw
    • The Broadway, New Haw

Garden waste

  • Access issues - street(s)
    • Heathervale Way, Addlestone
    • Keston Avenue, Addlestone
    • Woodham Lane, Addlestone
    • Alwyns Lane, Chertsey
    • Meadhurst Road, Chertsey
    • Thames Close, Chertsey
    • Hartland Close, New Haw
    • Hawthorn Way, New Haw
    • Park Close, New Haw
    • Pinewood Drive, New Haw
    • Green Road, Thorpe

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.