Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

13/05/2026 - We are currently experiencing disruptions to our refuse, recycling and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse

  • Access issues - street(s)
    • Abbey Green, Chertsey
    • Alwyns Close, Chertsey
    • Alwyns Lane, Chertsey
    • Laburnum Road, Chertsey
    • St Anns Hill Road, Chertsey
    • Staines Lane Close, Chertsey
    • Willats Close, Chertsey
    • Willow Walk, Chertsey
    • Blays Close, Englefield Green
    • Hanover Close, Englefield Green
    • Harvest Road, Englefield Green
    • Moorfields Close, Staines-Upon-Thames
    • Riverside Drive, Staines-Upon-Thames
    • Aspen Court, Virginia Water
  • Resources - street(s)
    • Canford Drive, Addlestone
    • Chertsey Road, Addlestone
    • Clifton Close, Addlestone
    • Courland Road, Addlestone
    • Dudley Close, Addlestone
    • Emley Road, Addlestone
    • Glenmore Close, Addlestone
    • Green Lane, Addlestone
    • Harrow Close, Addlestone
    • Hatch Farm Mews, Addlestone
    • Langton Close, Addlestone
    • Prairie Close, Addlestone
    • Prairie Road, Addlestone
    • Rickman Crescent, Addlestone
    • Elm Tree Close, Chertsey
    • Green Lane, Chertsey
    • Green Lane Close, Chertsey
    • Willow Close, Chertsey

Recyclling

  • Access issues - street(s)
    • Cobs Way, Addlestone
    • Holmefield Place, Addlestone
    • Langton Close, Addlestone
    • Row Hill, Addlestone
    • Row Town, Addlestone

Garden waste

  • Access issues - street(s)
    • Rickman Crescent, Addlestone
    • Alwyns Lane, Chertsey
    • Station Road, Chertsey
    • Queens Road, Egham
    • Bourne Meadow, Thorpe
    • Lindale Close, Virginia Water
    • Little Orchard, Woodham

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.