Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

08/04/2026 - We are currently experiencing disruptions to our recycling and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Recycling waste

  • Access issues - street(s)
    • Abbey Green, Chertsey
    • Church Walk, Chertsey
    • Meadhurst Road, Chertsey
    • Band Lane, Egham
    • Kings Road, Egham
    • Thirlmere Close, Egham
    • Vicarage Road, Egham
    • Windermere Close, Egham
  • Resources - street
    • Temple Gardens, Staines-Upon-Thames

Garden waste

  • Access issues - street(s)
    • Roakes Avenue, Addlestone
    • Rutherwyk Road, Chertsey
    • St Anns Hill Road, Chertsey
    • Avenue Road, Staines-Upon-Thames
    • Chandos Road, Staines-Upon-Thames
    • Mayfield Gardens, Staines-Upon-Thames

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.