Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.
01/04/2026 - We are currently experiencing disruptions to our refuse waste collection service. Please leave your bin out until it has been collected.
The following streets have been affected:
Refuse waste
- Access issues - street(s)
- Abbey Green, Chertsey
- Alwyns Close, Chertsey
- Alwyns Lane, Chertsey
- Church Walk, Chertsey
- Fordwater Road, Chertsey
- Meadhurst Road, Chertsey
- South Grove, Chertsey
- Stepgates, Chertsey
- Stepgates Close, Chertsey
- Willats Close, Chertsey
- Mayfield Gardens, Staines-Upon-Thames
- Resources - street(s)
- Bridge Wharf, Chertsey
- Alton Court, Staines-Upon-Thames
- Aymer Close, Staines-Upon-Thames
- Aymer Drive, Staines-Upon-Thames
- Clyve Way, Staines-Upon-Thames
- Peket Close, Staines-Upon-Thames
- Temple Gardens, Staines-Upon-Thames
- Weir Place, Staines-Upon-Thames
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To get in touch with a service-related enquiry, please use the contact us form.
Get in touch about recycling and waste
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.