Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

05/03/2026 - We are currently experiencing disruptions to our refuse, food and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Douglas Road, Addlestone
    • Hollies Court, Addlestone
    • Abbey Green, Chertsey
    • Alwyns Close, Chertsey
    • Alwyns Lane, Chertsey
    • Clay Corner, Chertsey
    • Colonels Lane, Chertsey
    • Grove Road, Chertsey
    • South Grove, Chertsey
    • Staines Lane Close, Chertsey
    • Willats Close, Chertsey
    • Pinewood Drive, New Haw
    • The Broadway, New Haw

Food waste

  • Resources  - street(s)
    • Selbourne Avenue, Addlestone
    • Selbourne Close, Addlestone

Gsrden waste

  • Access issues - street(s)
    • Scotland Bridge Road, Addlestone
    • Woodham Lane, Addlestone
    • Pinewood Drive, New Haw

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.