Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

15/01/2026 - We are currently experiencing disruptions to our recycling and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Recycling waste

  • Access issues - street(s)
    • Fangrove Park, Chertsey
    • Orchard View, Chertsey
    • Hummer Road, Egham
    • Kings Road, Egham
    • Magna Road, Englefield Green
    • Ferry Avenue, Staines-Upon-Thames
    • Timsway, Staines-Upon-Thames
    • Old Farm Close, Thorpe
  • Resources - street(s)
    • Boleyn Close, Staines-Upon-Thames
    • Bundys Way, Staines-Upon-Thames
    • Coopers Close, Staines-Upon-Thames
    • Farmers Road, Staines-Upon-Thames
    • Mayfield Gardens, Staines-Upon-Thames
    • The Fernery, Staines-Upon-Thames
    • The Hythe, Staines-Upon-Thames

Garden waste

  • Access issues - street(s)
    • St Anns Hill Road, Chertsey

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.