Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

13/01/2026 - We are currently experiencing disruptions to our recycling, garden and food waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Recycling waste

  • Access issues - street(s)
    • Accommodation Road, Chertsey
    • Fangrove Park, Chertsey
    • Holly Close, Chertsey
    • Longcross Road, Chertsey
    • Tanglewood Close, Chertsey
    • Harvest Road, Englefield Green
    • Tite Hill, Englefield Green
    • Torin Court, Englefield Green
    • Kitsmead Lane, Longcross
    • Bourne Meadow, Thorpe
    • Giles Travers Close, Thorpe
    • Old Farm Close, Thorpe
    • Holloway Drive, Virginia Water

Garden waste

  • Access issues - street(s)
    • Alexandra Road, Englefield Green
    • Tite Hill, Englefield Green

Food waste

  • Access issues - street(s)
    • Accommodation Road, Chertsey
    • Holly Close, Chertsey
    • Longcross Road, Chertsey
    • Kitsmead Lane, Longcross
    • Hardwick Lane, Lyne
    • Bridge Lane, Virginia Water
  • Resources - street(s)
    • ​​​​​​​St Davids Drive, Englefield Green
    • Beechwood Road, Virginia Water
    • Bourneside, Virginia Water
    • Callow Hill, Virginia Water
    • Chestnut Avenue, Virginia Water
    • East Drive, Virginia Water
    • Fairway, Virginia Water
    • Firwood Road, Virginia Water
    • Heatherside Drive, Virginia Water
    • Hollow Lane, Virginia Water
    • Lake Road, Virginia Water
    • Lindale Close, Virginia Water
    • Lyne Road, Virginia Water
    • Meadow Road, Virginia Water
    • North Drive, Virginia Water
    • Pinewood Road, Virginia Water
    • Portnall Drive, Virginia Water
    • Portnall Rise, Virginia Water
    • Portnall Road, Virginia Water
    • Quentin Way, Virginia Water
    • Shepley Drive, Virginia Water
    • Shepley End, Virginia Water
    • Sherbourne Drive, Virginia Water
    • South Drive, Virginia Water
    • Spring Woods, Virginia Water
    • Stayne End, Virginia Water
    • Stuart Way, Virginia Water
    • Waverley Drive, Virginia Water
    • Wentworth Drive, Virginia Water
    • West Drive, Virginia Water
    • Woodlee Close, Virginia Water

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.