Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

11/12/2025 - We are currently experiencing disruptions to our refuse and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Essex Close, Addlestone
    • Hatch Farm Mews, Addlestone
    • Hollies Court, Addlestone
    • Holmefield Place, Addlestone
    • Langton Close, Addlestone
    • Linden Close, Addlestone
    • Alwyns Lane, Chertsey
    • Laburnum Road, Chertsey
    • Band Lane, Egham
    • Greenways, Egham
    • Strode Street, Egham
    • Windsor Road, Egham
    • Yard Mead, Egham
    • Eden Close, New Haw
    • Florence Avenue, New Haw
  • Resources - street(s)
    • Heathervale Way, Addlestone
    • Mayfield Close, New Haw

Garden waste

  • Access issues - street(s)
    • Willow Walk, Chertsey
    • Holm Close, Addlestone
    • Keston Avenue, Addlestone
    • Linden Close, Addlestone
    • Scotland Bridge Road, Addlestone
    • Thames Close, Chertsey
    • Willow Walk, Chertsey
    • Eden Close, New Haw
    • Florence Avenue, New Haw
    • Hawthorn Way, New Haw

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.