Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

20/01/2026 - We are currently experiencing disruptions to our refuse, recycling and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Band Lane, Egham
    • High Street, Egham
    • Nightingale Shott, Egham
    • Harvest Road, Englefield Green
    • Trumps Green Avenue, Virginia Water
  • Resources - street(s)
    • Band Lane, Egham
    • Charta Road, Egham
    • Conifer Lane, Egham
    • Devils Lane, Egham
    • Green Lane, Egham
    • Longside Close, Egham
    • Medlake Road, Egham
    • Mons Walk, Egham
    • Muckhatch Lane, Egham
    • Old School Mews, Egham
    • South Avenue, Egham
    • Tempest Road, Egham
    • Thorpe Lea Road, Egham
    • Vicarage Crescent, Egham
    • Vicarage Road, Egham
    • Cumberland Street, Staines-upon-Thames
    • Railway Terrace, Staines-upon-Thames
    • Wendover Place, Staines-upon-Thames
    • Wendover Road, Staines-upon-Thames

Recycling waste

  • Access issues - street(s)
    • Fernlands Close, Chertsey

Garden waste

  • Access issues - street(s)
    • Templefield Close, Addlestone
    • Vicarage Crescent, Egham
  • Resources - street(s)
    • Fangrove Park, Chertsey
    • Midway Avenue, Thorpe
    • Mill House Lane, Thorpe
    • Old Farm Close, Thorpe
    • Rosemary Lane, Thorpe
    • The Bence, Thorpe
    • Western Avenue, Thorpe

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.