Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

11/02/2026 - We are currently experiencing disruptions to our recycling, refuse and garden waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Recycling waste

  • Access issues - street(s)
    • Ledger Drive, Addlestone
    • Alwyns Lane, Chertsey
    • Clay Corner, Chertsey
    • Fangrove Park, Chertsey
    • Holly Close, Chertsey
    • Gracious Pond Road, Chobham Woking
    • Band Lane, Egham
    • Church Road, Egham
    • High Street, Egham
    • Nightingale Shott, Egham
    • Ilex Close, Englefield Green
    • Bousley Rise, Ottershaw
    • Stonehill Crescent, Ottershaw
    • Stonehill Road, Ottershaw
  • Resources - street(s)
    • Alton Court, Staines-Upon-Thames
    • Boleyn Close, Staines-Upon-Thames
    • Coopers Close, Staines-Upon-Thames
    • Riverside Drive, Staines-Upon-Thames
    • Simmons Place, Staines-Upon-Thames
    • The Fernery, Staines-Upon-Thames
    • The Hythe, Staines-Upon-Thames

Refuse waste

  • Access issues - street(s)
    • Ladythorpe Close, Addlestone
    • Lime Grove, Addlestone
    • Ongar Road, Addlestone
    • Fernlands Close, Chertsey

Garden waste

  • Access issues - street(s)
    • The Glen, Addlestone
    • Clandon Avenue, Egham
    • Helvellyn Close, Egham
    • Wick Lane, Englefield Green
    • Wick Road, Englefield Green

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.