Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

18/03/2026 - We are currently experiencing disruptions to our garden and refuse waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Garden waste

  • Access issues - street(s)
    • Cowley Lane, Chertsey
    • Meadhurst Road, Chertsey
    • Thames Close, Chertsey
    • Stoneylands Court, Egham
    • Stoneylands Road, Egham

Refuse waste

  • Access issues - street(s)
    • Douglas Road, Addlestone
    • Emley Road, Addlestone
    • Abbey Green, Chertsey
    • Alwyns Close, Chertsey
    • Alwyns Lane, Chertsey
    • Grove Road, Chertsey
    • Meadhurst Road, Chertsey
    • South Grove, Chertsey
    • Staines Lane Close, Chertsey
    • Stepgates, Chertsey
    • Stepgates Close, Chertsey
    • Mayfield Gardens, Staines-upon-Thames
  • Resources - street(s)
    • Bolen Mews, Chertsey
    • Crown Rise, Chertsey
    • Hanworth Lane, Chertsey
    • Highcross Place, Chertsey
    • Kennett Lane, Chertsey
    • Knoll Park Road, Chertsey
    • Leigh Mews, Chertsey
    • Medland Mews, Chertsey
    • Pannells Close, Chertsey
    • Partridge Mews, Chertsey
    • Pretoria Road, Chertsey
    • Alton Court, Staines-Upon-Thames
    • Aymer Close, Staines-Upon-Thames
    • Aymer Drive, Staines-Upon-Thames
    • Clyve Way, Staines-Upon-Thames
    • Peket Close, Staines-Upon-Thames
    • Temple Gardens, Staines-Upon-Thames
    • Weir Place, Staines-Upon-Thames

 

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.