Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

19/03/2026 - We are currently experiencing disruptions to our garden and refuse waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Garden waste

  • Access issues - street(s)
    • Cowley Lane, Chertsey
    • Meadhurst Road, Chertsey
    • Hartland Close, New Haw
    • Hayden Court, New Haw
    • Holly Avenue, New Haw

Refuse waste

  • Access issues - street(s)
    • Amis Avenue, Addlestone
    • Market Street, Addlestone
    • Grove Road, Chertsey
    • Meadhurst Road, Chertsey
    • Stepgates, Chertsey
    • Stepgates Close, Chertsey
    • Pinewood Drive, New Haw
    • Mayfield Gardens, Staines-upon-Thames
    Resources - street(s)
    • Bourneside Road, Addlestone
    • Cabbell Place, Addlestone
    • Finlay Gardens, Addlestone
    • High Street, Addlestone
    • Lewis Close, Addlestone
    • Marriott Lodge Close, Addlestone
    • Princess Marys Road, Addlestone
    • Tyler Gardens, Addlestone
    • Wallace Walk, Addlestone
    • Corrie Road, Addlestone
    • Essex Close, Addlestone
    • Holmefield Place, Addlestone
    • Joinville Place, Addlestone
    • Market Street, Addlestone
    • Pitson Close, Addlestone
    • Wingfield Close, Addlestone
    • Hayden Court, New Haw
    • Inglehurst, New Haw
    • Pine Close, New Haw
    • Pinewood Grove, New Haw
    • Pinewood Park, New Haw
    • Clyve Way, Staines-Upon-Thames

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.