Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

01/07/2025 - We are currently experiencing disruptions to our refuse, recycling and garden waste collection services due to access issues (roadworks, parked vehicles) and resources. Please leave your bin out until it has been collected.

The following streets have been affected:

Refuse waste

  • Access issues - street(s)
    • Mayfield Gardens, Staines-Upon-Thames 
    • Band Lane, Egham 
    • Whitehall Farm Lane, Virginia Water 
    • Sumner Place, Addlestone 
    • Crosslands, Chertsey 
    • Jersey Close, Chertsey 
    • The Glen, Addlestone 
    • Old Road, Addlestone 
    • Katherine Close, Addlestone 
    • Liberty Rise, Addlestone

Recycling waste

  • Access issues - street(s)
    • Ongar Road, Addlestone 
    • London Road, Egham 
    • Lyne Road, Virginia Water 
    • Station Parade, Virginia Water 
    • Cedar Court, Egham 
    • Langham Place, Egham 
    • New Road, Staines-Upon-Thames 
    • Band Lane, Egham 
    • Bousley Rise, Ottershaw 
    • Longcross Road, Chertsey 
    • Station Parade, Virginia Water
  • Resources - street(s)
    • College Avenue, Egham
    • Manor Leaze, Egham
    • Mead Close, Egham
    • Vicarage Avenue, Egham

Garden waste 

  • Access issues - street(s)
    • Grove Road, Chertsey
    • Holmwood Close, Addlestone
    • Ongar Road, Addlestone
    • Dickens Drive, Addlestone
    • Katherine Close, Addlestone
    • Pinewood Drive, New Haw
    • Fernlands Close, Chertsey
    • Templefield Close, Addlestone
    • Alexandra Road, Englefield Green
    • Blays Lane, Englefield Green
    • Clockhouse Lane East, Egham
    • Magna Road, Englefield Green
    • Northcroft Close, Englefield Green
  • Resources - street(s)
    • Church Approach, Thorpe
    • Coldharbour Close, Thorpe
    • Coldharbour Lane, Thorpe
    • Orchard Close, Egham
    • Ten Acre Lane, Egham
    • Thorpe Lea Road, Egham
    • Thorpe Road, Staines-Upon-Thames

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.