Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.
04/02/2026 - We are currently experiencing disruptions to our refuse and garden waste collection services. Please leave your bin out until it has been collected.
The following streets have been affected:
Refuse waste
- Access issues - street(s)
- Douglas Road, Addlestone
- Bourne Avenue, Chertsey
- Hanworth Lane, Chertsey
- Ferry Avenue, Staines-Upon-Thames
- Resources - street(s)
- Abbey Road, Chertsey
- Chantry Road, Chertsey
- Meadow View, Chertsey
- Springfields Close, Chertsey
Garden waste
- Access issues - street(s)
- Thames Close, Chertsey
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Get in touch about recycling and waste
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.