Service disruption

Use this service to find out which day your rubbish, recycling, food and garden waste bins are due to be collected.

17/09/2025 - We are currently experiencing disruptions to refuse, garden and food waste collection services. Please leave your bin out until it has been collected.

The following streets have been affected:

Food waste

  • Access issues - street(s)
    • Ottershaw Park, Ottershaw

Garden waste

  • Access issues - street(s)
    • Cowley Lane, Chertsey
    • Fernlands Close, Chertsey

Refuse waste

  • Access issues - street(s)
    • Mount Lee, Egham
       
  • Resource issues - street(s)
    • Canford Drive, Addlestone
    • Clifton Close, Addlestone
    • Courland Road, Addlestone
    • Dudley Close, Addlestone
    • Emley Road, Addlestone
    • Glenmore Close, Addlestone
    • Harrow Close, Addlestone
    • Laburnum Road, Chertsey
    • Langton Close, Addlestone
    • Prairie Close, Addlestone
    • Prairie Road, Addlestone
    • Rickman Crescent, Addlestone
    • Roakes Avenue, Addlestone
    • Wheatash Road, Addlestone
    • Hatch Farm Mews, Addlestone
    • Chilsey Green Road, Chertsey
    • Church Road, Egham
    • Dianthus Close, Chertsey
    • Erkenwald Close, Chertsey
    • Ford Road, Chertsey
    • Hummer Road, Egham
    • Kings Road, Egham
    • Oldbury Road, Chertsey
    • Runnemede Road, Egham
    • Rutherwyk Road, Chertsey
    • Ruxbury Road, Chertsey
    • St Anns Hill Road, Chertsey
    • Station Road North, Egham
    • Vincent Close, Chertsey
    • Vincent Road, Chertsey
    • St Anns Mews, Chertsey
    • Blackbess Lane, Chertsey
    • Dovetail Place, Chertsey
    • Cartwright Drive, Chertsey
    • Highwayman Grove, Chertsey
    • Bergamot Road, Chertsey
    • Peony Roads, Chertsey
    • Tulip Road, Chertsey
    • Aster Road, Chertsey
  • Vehicle breakdown - street(s)
    • Abbey Gardens, Chertsey
    • Abbey Green, Chertsey
    • Alwyns Close, Chertsey
    • Alwyns Lane, Chertsey
    • Boleyn Close, Staines-upon-Thames
    • Bundys Way, Staines-upon-Thames
    • Burley Orchard, Chertsey
    • Chertsey Lane, Staines-upon-Thames
    • Church Walk, Chertsey
    • Colonels Lane, Chertsey
    • Cowper Close, Chertsey
    • Farmers Road, Staines-upon-Thames
    • Friars Way, Chertsey
    • Grove Road, Chertsey
    • Herrings Lane, Chertsey
    • Longbourne Way, Chertsey
    • Masonic Hall Road, Chertsey
    • Mayfield Gardens, Staines-upon-Thames
    • North Grove, Chertsey
    • Riverside Drive, Staines-upon-Thames
    • Simmons Place, Staines-upon-Thames
    • South Grove, Chertsey
    • St Anns Close, Chertsey
    • St Anns Road, Chertsey
    • Staines Lane Close, Chertsey
    • Staines Lane, Chertsey
    • Staines Road, Chertsey
    • Temple Gardens, Staines-upon-Thames
    • The Fernery, Staines-upon-Thames
    • The Hythe, Staines-upon-Thames
    • Thorpe Road, Chertsey
    • Willats Close, Chertsey
    • Windsor Street, Chertsey
    • Twynersh Avenue, Chertsey

Get in touch about recycling and waste

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.