Bidding on a property
Once your application has been assessed you will be able to view the available properties and place a 'bid' through the website. You should only bid on properties that are suitable for you and meet your household needs.
The photo in the property advert will not be of the actual property but will be of a similar property on the same road. We will not provide the house or flat number and will be unable to give you this information.
You can place up to three live bids at a time. If you are offered a property that you have successfully bid on you will be expected to accept the offer unless you have valid reasons to refuse it. If we consider your reasons to be invalid this will count as a refusal.
Note there will not always be properties available to bid on as there are limited vacancies.
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Get in touch about housing allocations
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.