Health and safety - what we do

What happens next?

What happens after I raise a concern?

After a concern has been raised we will assess the level of risk. Low-risk complaints will not be investigated.

We may ask the employer to investigate your concern or we may look into it ourselves.

We will not investigate complaints in the following circumstances

  • when you raise a concern anonymously or withhold contact details. This is because we are not able to discuss the information with you or ensure it is not a malicious complaint
  • when you have not raised the issue with the person responsible for health and safety or your trade union - unless, of course, you have good reason to believe you would be placed in a vulnerable position
  • when there are no reasonably practicable precautions to deal with the matters that you raised
  • when it is impracticable to pursue your concerns

We cannot help you get compensation or resolve problems of civil law.

Frequently asked questions

The HSE has produced a list of frequently asked questions for employers and employees

Get in touch about environmental health

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.