Auto renew with Direct Debit
Direct Debit is a secure and easy way to pay for your garden waste collection service.
Just one direct debit payment will be taken on the 31 March each year. We will write to you before your renewal date to remind you about your upcoming automatic renewal, so you will always be in control of your subscription payments.
If you want to join the garden waste scheme and pay by direct debit you will first need to register for a OneAccount
Why auto renew with direct debit?
- make a single annual payment at the start of each subscription year
- you are protected by the direct debit guarantee
- safe, secure, and easy way to pay
- we will write to you before we take a direct debit payment to check you wish to renew your Garden Waste Subscription and to remind you the payment is due
- you will never have to worry about missing a payment, leaving you free to enjoy your garden waste collections
- direct debit is the easiest payment option for the Council to administer saving the council time and money
Direct debit guarantee
When you chose to pay your subscription to Runnymede Borough Council by Direct Debit, you agree to authorise Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit guarantee.
You understand that this instruction may remain with the Council and if so, details will be passed electronically to your bank/building society:
The guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit the Council will notify you 10 working days in advance of your account being debited or as otherwise agreed.
If you request the Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by the Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when the Council asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.
In accordance with the Direct Debit Guarantee we will notify you each March with your renewal notice of the amount to be deducted from your bank account.
Subscriptions will be collected on 31 March each year.
If we are unable to process your payment, we will let you know and cancel your direct debit and subscription. After this point you can always sign up for a new subscription via debit or credit card.
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