You can contact our dog collection service if you have found a stray dog, or if you have lost a dog.
If you have found a dog either:
- return the dog to its owner (if known, check collar); or
- if found in our Borough report via our dog collection service on 03444 828 339.
The dog collection service only attends where the dog has been captured or restrained and is not obliged to collect a dog roaming free. Dangerous dogs should be reported to the police.
If you have lost a dog
Photos and details of dogs collected by the dog collection service are available at Lost Dogs (dogs collected out of hours will appear the following morning) or you can call the contractor on 03444 828 339. If you don't see your dog on the list you may want check with neighbouring councils in case your dog has strayed out of the Borough and been found elsewhere.
Claiming a dog
All costs must be settled before the dog can be collected by its owner.
- £92 - collection charge during office hours, payable to our contractor SDK Environmental Ltd.
- £132 - collection charge outside office hours, payable to SDK Environmental Ltd.
You will also have to pay for any applicable veterinary, kennelling, administrative and delivery costs.
You will have to provide identification and reasonable proof of ownership of the dog.
What happens to unclaimed stray dogs?
Dogs are kept for seven days. If the dog is not claimed in this time, the former owner loses all rights to its return.
Where a dog is not claimed within this seven day period, it will be assessed and re-homed whenever possible.
We recommend that you get your dog micro-chipped by your vet. This involves putting a very small microchip under the skin of the dog. Putting the chip in place only takes a few seconds and is quite painless. If the dog gets lost, it can be scanned electronically for the chip number and the owner contacted.
Since 2016 it is a legal requirement to have your dog microchipped.
Responsible dog ownership
It is a legal requirement under the Road Traffic Act (1988) for a dog to be kept on a lead when walking on a public road (subject to a few exceptions)
Under the Control of Dogs Order (1992) it is a legal requirement to have a collar on a dog with the owners name and address inscribed on the collar or on an attached plate/tag/badge when on a public highway or in a public place (subject to a few exceptions).
We encourage residents to:
- keep dogs on leads
- keep a collar and tag on dogs
- arrange for dogs to be microchipped
- keep the information on tags and microchips up to date.